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Frequently Asked Questions
Please see below for answers to common questions from customers
Ordering & Products
What types of fabrics do you sell?
Frontier Fabrics specialises in premium Christmas fabrics and quilting cottons curated from around the world. Our collections focus on festive designs perfect for quilts, table runners, wall hangings, handmade gifts, and seasonal décor.
Are your fabrics suitable for quilting?
Yes. Our fabrics are carefully selected quilting cottons and premium-quality fabrics designed for quilting, patchwork, and detailed handmade projects.
How are your fabrics sold?
Most fabrics are sold by the metre or in pre-cut pieces, depending on the collection. Each product page includes the exact measurement and fabric details.
Do colours look exactly the same in real life?
We do our best to photograph fabrics accurately, however colours may vary slightly depending on your screen or monitor settings. If you need help choosing fabrics, feel free to contact us.
Can I use these fabrics for projects other than quilting?
Absolutely. Our Christmas fabrics are perfect for many handmade projects including:
- Quilts
- Table runners
- Christmas stockings
- Tree skirts
- Cushion covers
- Handmade gifts
- Festive décor
Shipping
Where do you ship from?
All orders are carefully packed and dispatched from our store located at: Shop 5/559 Freemans Drive, Cooranbong, 2265, Nsw, Australia
How long does shipping take?
Delivery timeframes depend on your location and selected shipping method. Please note that delivery times begin once your order has been dispatched and may vary during busy periods like the Christmas season.
When will my order be dispatched?
Orders are processed and dispatched within our current processing timeframes. During peak seasonal periods, dispatch times may take slightly longer.
Returns & Issues
Can I return fabric if I change my mind?
Due to the nature of cut fabrics and digital products, we do not accept returns or exchanges for change of mind or incorrect purchases.
What should I do if my order is incorrect or faulty?
If you receive the wrong fabric or an item is faulty, please contact us within 21 days of purchase at:
Please include your order number and photos of the issue so we can assist you quickly.
Fabric Care
How should I care for my fabrics?
Care instructions are provided on each product page. Following these instructions will help maintain the quality, colour, and longevity of your fabrics.
Should I wash my fabrics before quilting?
Many quilters prefer to pre-wash fabrics to prevent shrinking or colour transfer. This is a personal preference and depends on your project.
About Frontier Fabrics
Why does Frontier Fabrics specialise in Christmas fabrics?
Frontier Fabrics was created from a love of Christmas traditions, handmade creativity, and quilting. We curate festive fabrics that inspire makers and bring joy to the process of preparing for the holiday season.
Are your fabrics available year-round?
Yes. Unlike many stores that only stock Christmas fabrics seasonally, our goal is to offer Christmas fabrics all year round, so makers can plan and create whenever inspiration strikes.
Where can I buy Christmas fabrics in Australia?
Frontier Fabrics is an Australian online store dedicated to premium Christmas fabrics and quilting cottons. We curate festive fabrics from around the world and ship across Australia.
Contact
Still have questions? We're happy to help! Please email us at hello@frontierfabrics.com.au